Frequently Asked Questions

Please find below select number of frequently asked questions for the Repose range of pressure area care solutions.

If you have a question which is not answered below please contact us directly for further details by visiting the contact us page.

Repose can be used for patients up to 139kg*. There is no lower patient weight limit. Patients at the higher extremes of the weight range should be monitored regularly.

*Mattress overlay and Double Mattress overlay when used on a high specification foam mattress 222kg. Mattress overlay and Double Mattress overlay when used on a non-high specification foam mattress 139kg. Wedge – Foot Protector/Foot Protector Plus – Cushion – Contur – Trolley mattress – Companion – Care-Sit – Stretcher Companion 139kg. Babynest 3kg max nolower limit.

No, ‘smart valve’ technology in the pump automatically ensures Repose inflates to the optimal pressure. This pressure has been demonstrated over time (and supported by clinical trials) to be the optimal balance between comfort and efficacy for pressure ulcer prevention and treatment.

Cleaning recommendations for Repose are similar to those for standard PU covered foam mattresses. Clean with soap and water and, if necessary, with a chlorine-based disinfectant (not phenol-based). The product should be dry before repackaging into the tube. Cleaning instructions are supplied with the product. Repose is reusable.

Puncture is an infrequent occurrence and is usually caused by pets. We have no evidence to support the use of Repose after repair and we therefore recommend that if the product is punctured, it should be replaced.

Repose has been tested to conform with BS: 7175 Crib Test 5, (Methods of test for the ignitability of bedcovers and pillows by smouldering and flaming ignition sources).

No, the ‘smart valve’ technology is designed to set pressures before the patient is in place. It takes less than a minute to inflate Repose prior to use.

It is not necessary, however most patients find it comfortable and carers find it convenient to use a cotton sheet. If a sheet is used, it should be loosly fitted to ensure that “hammocking” does not occur.

Repose is a low profile mattress overlay which contains no exposed metal or electrical elements and can be used safely during CPR.

Repose is a CE marked medical device. At the end of its useful life, the product should be treated as healthcare waste and disposed of according to local healthcare waste guidelines. It may be incinerated with other healthcare waste.

Frontier has not identified any reasons why the use of electric blankets should be restricted when using Repose or Toto. Please refer to manufacturers' instructions to ensure devices are used safely and correctly.

Pressure ulcers result from a combination of factors including pressure, shear, friction, and maceration. In common with all pressure redistributing mattresses carers should follow standard protocols for turning the patient whilst on a Repose Mattress Overlay.

Yes. Repose is latex – free and non – allergenic.

The Repose warranty is valid for three years from time of shipping. If a defect or fault is discovered, please contact Frontier Therapeutics Ltd customer services on tel: 0044 (0) 330 460 6030 or email: immediately. Frontier Therapeutics Limited guarantees that the equipment is free from defects in material and workmanship, under normal use and service.

During the period of the warranty, any products that have become defective due to faulty workmanship or material will be renewed as deemed appropriate by Frontier Therapeutics Limited, without charge for parts or labour.
Product warranty will be forfeited should any unauthorised alteration be made. Both warranty and fire retardancy certification will be null and void if non-Frontier Therapeutics Ltd spares or replacement parts are used.

Frontier Therapeutics Limited will not accept responsibility for damage caused by misuse nor non-observance of the instruction set out within this document.

This warranty does not affect your statutory rights.

Should you wish to place an order, we require payment proforma and accept both cheque and debit cards. You may either telephone Customer Services on 0330 460 6030 to place your order and pay via card, or post your order together with cheque to the below address.

Frontier Therapeutics Limited
Innova One, Tredegar Business Park
Blaenau Gwent
NP22 3EL
United Kingdom

Online Orders
Orders can also be placed online from the Frontier Medical Group Store by clicking here

Upon receipt of payment, delivery is within 5-7 working days.

If you require any further information, please do not hesitate to contact Customer Services on 0330 460 6030.

Repose is supplied with a 3-year warranty as standard.

Repose accesories are supplied with a 1-year warranty.

Ultracore with Repose Inside: Repose Mattress Inner is supplied with a 3-year warranty, the u-core foam and polyurethane cover are supplied with a 5-year warranty.

Ultracore with Repose Lite Inside: Repose Lite Mattress Inner is supplied with a 1-year warranty, the u-core foam and polyurethane cover are supplied with a 5-year warranty.

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